Categories

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Abelanani's relationship with you in relation to this website. The term Abelanani or 'us' or 'we' refers to the owner of the website . The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

General Terms:

Once stock has been collected from Abelanani, we have no control over it. As such we do not accept responsibility for any damages or shortages not reported within 24 hours.

Whilst every effort has been made to fulfill all orders correctly, should you take our goods to an external branding company, we ask that you check all items received BEFORE they get branded.

Abelanani cannot accept returns on incorrect items which have already been branded.

In the case of stock being sent by courier to regions outside of JHB clients have 72 hours from time of collection by courier, to report missing or damaged items. No claims will be entertained thereafter.

Once an order on memory sticks has been collected from us, we unfortunately cannot accept a return on it.

Website quotes

  • This quotation is valid for 14 days.
  • No order will be processed until your acceptance of this quotation with your complete company information, has been received.
  • Receipt of your authority to proceed with an order will generate a pro-forma invoice.
  • All custom-made articles will require payment of 50% of the full value of the order (including VAT) before production will commerce. The balance of the full value of the order (including VAT and applicable delivery charges) must be received before the completed order will be released.
  • Orders for generic items of a non-specific nature will require payment of the full value of the order (including VAT and applicable delivery charges) before the order will be release.
  • For items requiring design to particular specification, we will prepare materials from artwork supplied by you. Proofs of finished artwork will be submitted to you, and no production will commence until we have received your signed approval.
  • You acknowledge your responsibility to ensure that the reproduction of trade mark and/ or copyright material has been properly authorized by the holder of the trade mark and/or copyright.
  • If any changes are required to be made after production has commenced, an additional charge will be levied. Alternatively, you may supply finished artwork in either CDR, BMP, TIFF or JPG (minimum 300dpi) format.
  • WE WILL BEAT ANY WRITTEN QUOTE provided it is for the same item with same branding and same lead time.
PAID DELIVERY

You will be charged for delivery of consignments. An estimate will be included, on your request, on the pro-forma invoice generated by your acceptance of a quotation.

Orders collected by courier

Please accurately complete all the required fields on the COLLECTION FORM and either email it back to our Despatch Dept or fax back to the number listed on the form. Clients who complete the form and return it several hours prior to their couriers (or drivers) collecting their orders, experience shorter waiting times and a more efficient experience overall.

Please ensure that your courier knows who they are collecting for and how many orders they are collecting. All relevant invoice numbers must appear on the collection form.

Stock will not be released to couriers until payment is received. Please do not send your courier to collect if you have not made payment and sent the proof of payment to our Accounts Dept.

Cancellation Policy

Written orders (faxed or by email) constitute a binding contract and are legally enforceable.

Once an unbranded order has been emailed or faxed, cancellations prior to or after collection will be subject to a 15% handling and admin fee.

Cancellation fees need to be paid before further orders will be processed.

Payment Policy

Abelanani has bank accounts with the 4 major South African banks. When processing a EFT, please pay into the Abelanani bank account that corresponds with your bank. Goods will only be released once the amount paid reflects in our bank account. Our banking details can be found on our tax invoice.

In the case of cheques deposited into one of our four bank accounts, stock shall not be released until the funds have been cleared in our account.

We do not accept cash for any orders in our Durban branch.

We accept Mastercard / Visa and Debit cards.

We encourage EFT's and have facilities at our offices to make Internet payments. Stock will only be released once proof of payment has been received. Please pay into the correct bank account to ensure that your order is cleared immediately. Payments from outside SA take between 4 and 7 working days to clear. Orders will only be released once payment has reflected.

For orders that require branding, we will only commence branding once a 50% deposit for stock and branding has been paid. Please contact your account manager to confirm that they have received your proof of payment, once payment has been made. Abelanani cannot be responsible for missed deadlines if you have not confirmed that payment has been received.

Please make sure that the reference on our bank statement is your customer name or invoice number. If we receive a payment with no reference we will be unable to allocate it and may delay the clearing of your order.

If you are short paying an invoice due to a credit note or a discount that needs to be passed, please make sure this is indicated on your proof of payment to avoid possible delays.

Sample policy:

Samples are available for purchase in our JHB and Durban showrooms.

Product Price less than R30.00 excl VAT – These may NOT be returned once purchased for a credit or a refund.

Product Price more than R30.00 excl Vat – These may be returned within 5 working days from date of purchase for a credit or a refund. Refunds are offered via EFT weekly on a Friday. For a refund to be processed, samples must be returned in original condition as well as original packaging.

We do not take back returns of memory stick samples.

For a refund to be processed, samples must be returned in original condition as well as original packaging. Damage to any part of sample or packaging will result in samples not being accepted for return.

Disclaimer
Logos, trademarks and names printed on products are purely for illistrative purposes. The publisher of this catalogue does not wish to imply that these products bearing various logos and trademarks have been supplied by them. The appearance of the actual products may differ slightly from the reproduction in this catalogue. Whilest every effort is made to ensure the correct information appears in this catalogue mistakes do happen. E&OE

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Abelanani's relationship with you in relation to this website. The term Abelanani or 'us' or 'we' refers to the owner of the website . The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

General Terms:

Once stock has been collected from Abelanani, we have no control over it. As such we do not accept responsibility for any damages or shortages not reported within 24 hours.

Whilst every effort has been made to fulfill all orders correctly, should you take our goods to an external branding company, we ask that you check all items received BEFORE they get branded.

Abelanani cannot accept returns on incorrect items which have already been branded.

In the case of stock being sent by courier to regions outside of JHB clients have 72 hours from time of collection by courier, to report missing or damaged items. No claims will be entertained thereafter.

Once an order on memory sticks has been collected from us, we unfortunately cannot accept a return on it.

Website quotes

  • This quotation is valid for 14 days.
  • No order will be processed until your acceptance of this quotation with your complete company information, has been received.
  • Receipt of your authority to proceed with an order will generate a pro-forma invoice.
  • All custom-made articles will require payment of 50% of the full value of the order (including VAT) before production will commerce. The balance of the full value of the order (including VAT and applicable delivery charges) must be received before the completed order will be released.
  • Orders for generic items of a non-specific nature will require payment of the full value of the order (including VAT and applicable delivery charges) before the order will be release.
  • For items requiring design to particular specification, we will prepare materials from artwork supplied by you. Proofs of finished artwork will be submitted to you, and no production will commence until we have received your signed approval.
  • You acknowledge your responsibility to ensure that the reproduction of trade mark and/ or copyright material has been properly authorized by the holder of the trade mark and/or copyright.
  • If any changes are required to be made after production has commenced, an additional charge will be levied. Alternatively, you may supply finished artwork in either CDR, BMP, TIFF or JPG (minimum 300dpi) format.
  • WE WILL BEAT ANY WRITTEN QUOTE provided it is for the same item with same branding and same lead time.
PAID DELIVERY

You will be charged for delivery of consignments. An estimate will be included, on your request, on the pro-forma invoice generated by your acceptance of a quotation.

Orders collected by courier

Please accurately complete all the required fields on the COLLECTION FORM and either email it back to our Despatch Dept or fax back to the number listed on the form. Clients who complete the form and return it several hours prior to their couriers (or drivers) collecting their orders, experience shorter waiting times and a more efficient experience overall.

Please ensure that your courier knows who they are collecting for and how many orders they are collecting. All relevant invoice numbers must appear on the collection form.

Stock will not be released to couriers until payment is received. Please do not send your courier to collect if you have not made payment and sent the proof of payment to our Accounts Dept.

Cancellation Policy

Written orders (faxed or by email) constitute a binding contract and are legally enforceable.

Once an unbranded order has been emailed or faxed, cancellations prior to or after collection will be subject to a 15% handling and admin fee.

Cancellation fees need to be paid before further orders will be processed.

Payment Policy

Abelanani has bank accounts with the 4 major South African banks. When processing a EFT, please pay into the Abelanani bank account that corresponds with your bank. Goods will only be released once the amount paid reflects in our bank account. Our banking details can be found on our tax invoice.

In the case of cheques deposited into one of our four bank accounts, stock shall not be released until the funds have been cleared in our account.

We do not accept cash for any orders in our Durban branch.

We accept Mastercard / Visa and Debit cards.

We encourage EFT's and have facilities at our offices to make Internet payments. Stock will only be released once proof of payment has been received. Please pay into the correct bank account to ensure that your order is cleared immediately. Payments from outside SA take between 4 and 7 working days to clear. Orders will only be released once payment has reflected.

For orders that require branding, we will only commence branding once a 50% deposit for stock and branding has been paid. Please contact your account manager to confirm that they have received your proof of payment, once payment has been made. Abelanani cannot be responsible for missed deadlines if you have not confirmed that payment has been received.

Please make sure that the reference on our bank statement is your customer name or invoice number. If we receive a payment with no reference we will be unable to allocate it and may delay the clearing of your order.

If you are short paying an invoice due to a credit note or a discount that needs to be passed, please make sure this is indicated on your proof of payment to avoid possible delays.

Sample policy:

Samples are available for purchase in our JHB and Durban showrooms.

Product Price less than R30.00 excl VAT – These may NOT be returned once purchased for a credit or a refund.

Product Price more than R30.00 excl Vat – These may be returned within 5 working days from date of purchase for a credit or a refund. Refunds are offered via EFT weekly on a Friday. For a refund to be processed, samples must be returned in original condition as well as original packaging.

We do not take back returns of memory stick samples.

For a refund to be processed, samples must be returned in original condition as well as original packaging. Damage to any part of sample or packaging will result in samples not being accepted for return.

Disclaimer
Logos, trademarks and names printed on products are purely for illistrative purposes. The publisher of this catalogue does not wish to imply that these products bearing various logos and trademarks have been supplied by them. The appearance of the actual products may differ slightly from the reproduction in this catalogue. Whilest every effort is made to ensure the correct information appears in this catalogue mistakes do happen. E&OE